CaliCoders, an MSP (Managed Service Provider) Story
So CaliCoders is getting into the MSP (Managed Service Provider) space. This kind of fell into our laps but you know what, we are good at it, and love putting stellar customer service to work for our clients. That being said, there is some infrastructure that comes with being able to properly offer these services. Since we were already a datto partner, we went ahead and signed up with their PSA tool which is Autotask. Being somewhat familiar with the PSA side of Autotask from prior experience, it seemed to make the most sense. This is an exciting time, looking for new clients, making sure the existing ones are getting the services they need and helping them do what they do best while leaving the IT to us.